unobet Platform Privacy Notice

This page describes what we collect when you use unobet and how we keep that data protected. We take privacy seriously—your account information, transaction history, and identity documents are encrypted and stored on secure servers. We do not sell or share your personal data with third parties except where required by law or to process your payments through your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet).

Our privacy practice is transparent and straightforward. We collect only the information necessary to verify your identity, process your deposits and withdrawals, prevent fraud, and comply with anti-money-laundering regulations. Everything we collect serves a specific purpose on our platform. We describe each category of data below and explain how we use it.

If you have privacy questions or want to request access to your data, contact our support team. We will respond within the timeframe required by applicable data protection law.

What We Collect on unobet

When you create an account on unobet, we collect your email address, full name, date of birth, phone number, and residential address. We use this information to verify your identity and comply with anti-fraud requirements. During account verification, we may ask for a government-issued ID or proof of address—we compare these documents against your account details to confirm you are who you claim to be.

We also collect information about your activity on our platform. This includes every bet you place, every deposit and withdrawal, every game you play, and every bonus you claim. We track your login history, the devices you use to access unobet, and your IP address. This transaction and activity data helps us detect fraud, investigate disputes, and ensure fair treatment of all members.

Payment Information on unobet

When you deposit or withdraw through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your full banking credentials on our servers. Instead, we store only the reference information necessary to process future transactions—such as your registered phone number for mobile banking or your bank account holder name for local payment transfers. The actual payment processing is handled by the payment provider, and we receive only a confirmation that the transaction succeeded or failed.

Your payment history (deposits received, withdrawals sent) is stored in your account ledger and encrypted. We use this history to verify your identity before approving large withdrawals and to prevent money-laundering schemes.

How We Use Your Data

We use your personal data for four main purposes: account verification, transaction processing, fraud prevention, and regulatory compliance. Account verification ensures that only you can access your account and claim your funds. Transaction processing means sending your deposits to the payment provider and releasing your withdrawals once approved. Fraud prevention includes detecting unusual login patterns, multiple accounts from the same person, and rapid deposit/withdrawal cycles that suggest account abuse. Regulatory compliance means reporting to authorities when required by law and maintaining records for anti-money-laundering investigations.

Your Rights on unobet

We respect your privacy rights. You have the right to access all data we hold about you, correct inaccurate information, request deletion of your data (subject to legal retention requirements), and export your data in a structured format. You also have the right to object to our use of your data for marketing purposes—we do not send promotional emails or SMS messages without your consent.

To exercise these rights, contact our support team with your request. We will respond within 30 days or as required by applicable law. If you request deletion of your account, we will close your account and refund any remaining balance, minus any amounts owed for disputed transactions. However, we may retain anonymized or encrypted transaction records to comply with financial regulations—even after your account is deleted, we keep transaction logs for anti-money-laundering purposes.

Cookies and Tracking Technology

We use cookies to remember your login state, track your activity on our platform, and detect fraud. Some cookies are strictly necessary for unobet to function—without them, you would need to log in on every page. Others are optional and improve your experience but are not required for basic functionality. You can disable non-essential cookies in your browser settings, but this may limit your ability to use certain platform features.

We also use pixel tracking and analytics tools to understand how members interact with unobet. This helps us improve game performance, identify technical issues, and optimize our payment flow. These analytics are aggregated and anonymized—we do not track individual member behavior for purposes other than fraud detection and account security.

Data Retention and Security

We retain your personal data for as long as your account is active and for a period afterward to comply with legal obligations. Transaction records are typically retained for seven years to satisfy financial-reporting and anti-money-laundering requirements. After this period, we delete or anonymize your data unless we are required to retain it longer by law.

We protect your data through encryption, secure servers, and access controls. Only authorized unobet staff can view your account information, and we log all access for auditing purposes. We conduct regular security reviews to identify and fix vulnerabilities. If we detect a data breach, we will notify you immediately and take steps to prevent further unauthorized access.

Your Responsibility on unobet

You are responsible for keeping your password confidential and your account secure. We recommend using a strong, unique password and enabling two-factor authentication if available. Do not share your login credentials with anyone, including unobet staff. If you suspect unauthorized access to your account, contact our support team immediately. We will help you regain control of your account and investigate any unauthorized transactions.

Jurisdiction and Contact Information

Our privacy practices comply with data protection laws in jurisdictions where we operate. If you are accessing unobet from Jakarta, Surabaya, Bandung, Medan, Semarang, or another region, we apply the privacy protections required by that region's law. If local law provides you additional privacy rights, those rights apply to you even if they exceed what we describe here.

If you have privacy complaints or concerns about how we handle your data, you may contact our support team or lodge a complaint with your jurisdiction's data protection authority. We are committed to resolving privacy issues promptly and fairly. For questions about our privacy practice, visit our about pagereview our terms of serviceor contact our legal team directly.

We update this privacy notice from time to time. The most recent update is shown at the bottom of this page. If we make material changes to how we collect or use your data, we will notify you via email or in-app notification. Your continued use of unobet after such notification means you accept the updated privacy practice.